24/7 EMERGENCY

Burst pipe? Boiler down? No hot water? Engineers on call right now —

020 1234 5678

Mon–Fri 8am–6pm · Sat 9am–5pm ·

Emergency line open 24/7

Gas Safe Reg: 123456

Trustpilot 4.9★

020 1234 5678

London's #1 Rated Plumbers

London's Most Trusted Plumbing Specialists

Brilliant Plumbing delivers expert plumbing, heating, and bathroom services across all 33 London boroughs — with Gas Safe certified engineers, fixed prices, and a genuine commitment to doing the job right the first time.

Engineers On Call

400+

Systems installed in London

15+

Years heating experience

4.9★

Trustpilot rating

33

London boroughs covered

£0

Survey & design cost

Accredited & Registered

Gas Safe Registered

Which? Trusted Trader

CIPHE Member

Trust pilot 4.9★

£5M Insured

Trading Standards Approved

Brilliant Plumbing Team

LONDON COVERAGE

15+

Years in
London Plumbing

Built on Honest Work and Real Results

Brilliant Plumbing was founded by a team of Gas Safe engineers who were tired of watching London homeowners get let down by tradespeople who overpromised, overcharged, and underdelivered.
 We set out to do it differently — and fifteen years later, over 12,000 completed jobs and 2,400 five-star reviews later, we still hold ourselves to exactly the same standard: turn up on time, do the job properly, leave the property clean, and never charge for what wasn’t agreed.

Gas Safe certified — every time

Every gas-related job is completed by a Gas Safe registered engineer. Our registration number is publicly verifiable — we never cut corners on legal compliance.

Fixed prices — no surprises

You receive the exact price before any work begins. The number on the quote is the number on the invoice — with no call-out charge and no hidden extras, ever.

12-month guarantee on every job

Every repair, installation, and service we carry out is backed by a 12-month workmanship guarantee. If something we've done develops a fault, we come back and fix it at no charge.

James Brilliant, Founder
James Brilliant, FounderGas Safe Engineer · 20 Years' Experience
"We treat every London home like our own. That's not a slogan — it's how we hire, how we train, and how we sign off every single job."

17 Plumbing & Heating Services Across All of London

24/7 Emergency

Emergency Plumber London

Burst pipes, boiler breakdowns, flooding — our engineers are on call now. Under 60-minute response across all 33 London boroughs, any time of day or night.

Planned Service

Boiler Installation

Free home survey, brand-independent advice, all leading manufacturers. Old boiler removed free. Manufacturer warranties up to 12 years on Worcester Bosch.

Heating

Central Heating

Full central heating installation, repair, and maintenance. Gas Safe engineers across all system types — combi, system, and conventional boilers.

Renovation

Bathroom Installation

Full design and fitting service — strip-out to sign-off in a single fixed price. All trades in-house, supply and fit or fit-only, modern and traditional styles.

Specialist

Leak Detection

Thermal imaging, acoustic detection, and tracer gas — find hidden leaks without damage. Written report included, accepted by all major home insurers.

Fast Response

Blocked Drains

Same-day drain clearance across London. High-pressure jetting, mechanical rodding, and CCTV survey available. No call-out charge — fixed price before we start.

What Sets Us Apart from Every Other London Plumber

There are thousands of plumbers in London. Here is why over 12,000 London homeowners have chosen Brilliant Plumbing — and why more than 70% of our work comes from repeat customers or personal recommendations.

We diagnose correctly before we recommend anything

Most plumbing problems are misdiagnosed on the first visit — leading to unnecessary parts replacement and return visits. Our engineers test methodically before recommending any work. Correct diagnosis on the first visit is not just good practice; it saves you money.

Every engineer is employed, trained, and vetted

We don't use subcontractors. Every Brilliant Plumbing engineer is employed directly, Gas Safe registered, and has completed our internal training programme. You get the same standard of work from every engineer, every time.

We respect your home and your time

Our engineers arrive in a uniform, carry ID, use dust sheets and protective covers, and leave the work area clean before they sign off. We confirm arrival windows in advance — and if anything changes, we call you proactively.

Our guarantee means something

12-month workmanship guarantees are only worth anything if the company honours them. We do — without argument, without call-out charge, and without making the customer feel they need to fight for what they're owed. Our reviews speak for themselves.

2,400+

Verified Trustpilot
reviews

70%

Repeat customers
or referrals

12mo

Workmanship
guarantee — all jobs

100%

In-house engineers
no subcontractors

Gas Safe Certified on Every Job

Registration No. [INSERT] — verifiable at gassaferegister.co.uk

What Sets Us Apart from Every Other London Plumber

Call or request online

Call our team or submit a quote request. Tell us your borough, the issue, and your contact details. We respond within 15 minutes and confirm availability for your area.

15-minute response

Engineer dispatched

The nearest available Gas Safe engineer is dispatched to your property. For planned work, we schedule a visit at a time that suits you — including evenings and weekends.

Same-day for emergencies

Diagnosis & fixed price

Your engineer diagnoses the fault correctly, explains the cause and the solution in plain language, and confirms the exact fixed price before any work begins. You approve — we start.

Fixed price before we start

Repaired & guaranteed

Work completed, home left clean and tidy. Written job report emailed to you the same day. 12-month workmanship guarantee certificate issued before the engineer leaves your property.

Guaranteed & signed off

33

London Boroughs Covered

From Havering and Bexley in the east to Hillingdon and Hounslow in the west — Brilliant Plumbing engineers are based locally across every borough.

Camden

Hackney

Islington
Barnet
Croydon

Bromley

Ealing

Wandsworth

Richmond

Southwark

Lambeth

+ 22 more

Locally Based Engineers Everywhere in London

We don’t serve London from a single depot. Our engineers live and work in the boroughs they cover — which means faster response times, better local knowledge, and no travel surcharges for outer London.

Same-day response — all 33 boroughs

Emergency callouts and same-day plumbing visits available across every London borough — no area excluded, no reduced service for outer London postcodes.

No area surcharges — ever

The same fixed pricing applies whether you're in Zone 1 or Zone 5. We never add a travel surcharge or area uplift to any job, anywhere in London.

All London property types

Victorian terraces, Edwardian semis, post-war estates, modern apartments, and new-build developments — our engineers have experience across every London property type and era.

Local knowledge that matters

From London's clay soil and its effect on drainage to the ageing Victorian pipework common in inner-London properties — our engineers understand the specific plumbing challenges London properties present.

Plumbing Emergency Right Now?

Our engineers are on call 24/7 across all 33 London boroughs. Same-day response. Fixed price. No call-out charge.

The Principles Behind Every Job We Do

After 15 years in the trade, we know that the difference between a good plumber and a great one isn’t technical knowledge — it’s character. Here are the four values we hire for, train to, and hold every engineer accountable against.

Honesty above all

We tell customers what they actually need — not what maximises the invoice. If a repair is the right answer, we say so, even when replacement would pay us more.

Competence you can trust

Every engineer is trained, Gas Safe certified, and continuously assessed. We do not cut corners on compliance, on materials, or on the standard of finish.

Respect for your time

We arrive when we say we will. If anything changes, we call ahead. We work efficiently, clean up completely, and never leave a job half-finished without explanation.

Accountability for our work

Our 12-month guarantee is a genuine commitment, not small print. If something we've done doesn't hold up, we come back and fix it — without argument or charge.

Our Mission

To be the plumbing company that London homeowners trust to do the job right, charge what they said they would, and still be around to stand behind their work a year later. Nothing more. Nothing less.

Our Values in Action

2,400+ Verified Reviews from London Homeowners

4.9

2,400+ verified reviews
 

Trustpilot

4.9★

Google

4.8★

Which? Trusted Trader

Read all reviews on Trustpilot →

“Burst pipe on a Sunday evening — called Brilliant Plumbing at 9pm and the engineer was at the house by 10:15. Fixed the pipe, checked the surrounding joints, left everything clean and dry. Fixed price as quoted over the phone. This is exactly how all tradespeople should operate. Absolutely brilliant.”

Picture of Caroline B.

Caroline B.

Islington · Wet UFH — kitchen extension

✓ Verified

“Had a new Worcester Bosch combi installed. The free survey was genuinely useful — the engineer explained the three options clearly, not just pushed the most expensive. Fixed price agreed, installation done in one day, 12-year warranty registered before he left. Professional from first call to final sign-off. Highly recommend.”

Picture of Michael K.

Michael K.

Wandsworth · Electric UFH — bathroom

✓ Verified

“Full bathroom renovation in our Islington Victorian terrace. Ten days on site, all trades managed by a single project manager who kept us informed throughout. The finish quality is exceptional and the price matched the quote exactly. Two months in and everything is still working perfectly. Wouldn’t go anywhere else.”

Picture of Thomas P.

Thomas P.

Hackney · Whole ground floor wet UFH

✓ Verified

Helpful Guides for London Homeowners

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How to Fix Central Heating Pressure Problems: Your Complete Guide

Experiencing central heating pressure issues? Learn how to diagnose and fix common boiler pressure problems with our expert guide. Get your heating back on track today!
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Your Ultimate Home Renovation Guide UK: Transform Your Property!

Planning a home renovation in the UK? Discover our comprehensive guide covering budgeting, planning, contractors, and essential tips for a successful project.

Get Started Today

Ready to Book a Brilliant Plumber Solutions?

Whether it’s an emergency, a planned installation, or something you’ve been meaning to sort for months — we’re ready. Fixed price, Gas Safe certified, all 33 London boroughs.